Return & Exchange Policy
We want you to be happy with your purchase 🤍 Please read the policy below carefully before requesting an exchange or return.
💬 To process any return or exchange, please contact us on Whatsapp.
- Exchanges
Exchanges are accepted within 7 days of receiving your order. Items must be unused, in original condition, and returned with all original packaging. Customized size items are made for you and cannot be exchanged.
- Returns
Returns are accepted within 7 days of receiving your order. Approved returns will be issued as a store credit note, valid for 6 months from the date of issue, and can be used on any future purchase. Customized size items are made for you and cannot be returned.
- Return & Exchange Charges
All return and exchange shipping charges are the responsibility of the customer. A fee of 30 AED will be applied.
Items returned outside the 7-day window or not meeting the above conditions will not be accepted.